The federal agency alleged Instacart misled consumers with unlawful tactics, causing them to pay higher fees while also denying refunds.
A new investigation by Consumer Reports, in collaboration with Groundwork Collaborative and More Perfect Union, suggests that Instacart’s use of artificial intelligence in pricing experiments may have resulted in shoppers paying different amounts for t…
In an economy where everyone’s feeling squeezed, AI-driven price testing of kitchen essentials was bound to attract attention.