From AI Policies To AI Literacy In Education

Schools are shifting from AI bans to AI literacy in education, teaching students how to use AI responsibly, critically and effectively for the workforce.

Building Strong Digital Businesses In The Age Of The LLM

Brands waiting for search intent signals may already be missing significant opportunities to influence purchase decisions.

Are Consumers Embracing AI In Their Retail Shopping Experience?

Retailers have spent years experimenting with AI, but consumers are now signaling that the technology has become an expected part of the shopping journey.

The Importance Of Addressing Now AI’s Hidden Dependencies And Risks

Using AI can seem like magic – type a prompt, create an automated process, or give a command and the answer just appears.

Fragmented Cyber Risk Transfer Is Changing Board Oversight

Cyber risk transfer is fragmenting, forcing boards to rethink cyber oversight, incident response, executive liability, and insurance gaps.

AI Has A Data Problem – Causal Data May Solve It

Most AI systems are trained on historical data. When conditions shift due to changing consumer sentiment, models trained on historical correlations begin to break down.

Profitable Growth In The Naked Economy

Universal connectivity and powerful AI are creating radical transparency. Welcome to the Naked Economy, where the rules of value creation are fundamentally different.

Beyond Chatbots, How AI Is Transforming Customer Service

Many of the challenges companies face today stem from how customer service systems were originally designed.

How AI Is Changing What Good Governance Looks Like

As AI accelerates how decisions are formed, boards must strengthen governance by understanding how decisions are developed, not just what is presented.