Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones.
The post Verizon hears you: phone unlocks are maddening appeared first on Digital Trends.
Verizon customers in Boston have been given refunds as major TV channels continue to be unavailable.
It’s been just one week since Verizon got permission to lift its 60-day phone unlocking period, and the carrier is already making changes to its policy. Now, Verizon says customers who activate a phone on one of its subbrands, including Visible, TracFone, Straight Talk, and Total Wireless, will have to pay for service for 365 […]
Customers of Visible Wireless, which is owned by Verizon, may be getting a $5 credit toward their next bill in response to a Verizon cell service outage earlier this week. Verizon customers were offered a $20 credit after the outage. As spotted by 9to5Google, a message sent to Visible customers explains: “Yesterday we let you […]
Verizon is offering customers a $20 account credit following a massive outage that brought down service across the US on Wednesday. In an update on X, Verizon says you’ll receive a text message when the credit is available, which you can redeem by logging into the myVerizon app and accepting it. “Yesterday, we did not […]
The first big outage of 2026 has been resolved, with Verizon’s wireless network now back online after experiencing issues yesterday. This follows Verizon customers across the US, including several Verge writers, finding that service was spotty or nonexistent starting at around noon ET on January 14th, with phones switching to SOS Mode and being unable […]
Verizon’s service is now recovering following a major outage which left many users reporting no service and seeing an SOS icon instead of bars. TechRadar is following this story and has reached out to Verizon for more info…
Verizon can keep phones locked to its network for longer after the Federal Communications Commission agreed to waive the carrier’s 60-day unlocking requirement, as reported by Ars Technica. Following this decision, Verizon must follow a looser set of guidelines set by the CTIA wireless trade group, which says carriers should only unlock a customer’s postpaid […]