After Italy, WhatsApp excludes Brazil from rival chatbot ban

WhatsApp is allowing AI providers to continue offering their chatbots to users in Brazil, days after the country’s competition agency ordered the company to suspend its new policy that bars third-party, general-purpose chatbots from the app.

Brazil orders Meta to suspend policy banning third-party AI chatbots from WhatsApp

Brazil’s competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app. The agency has also started an investigation against the company to determine if t…