Researchers have found that AI-powered hotel booking chatbots are unsettling enough to make users abandon their bookings.
A disturbing new report details how a man’s emotional attachment to a customized AI chatbot spiraled into obsession, delusion, hospitalization, and financial ruin.
Apple may launch its redesigned AI-powered Siri in iOS 27 as a beta feature, even after delays reportedly pushed the project back by nearly two years.
ChatGPT now lets Pro subscribers in the US connect their bank accounts through Plaid to get personalized financial guidance and spending analysis.
OpenAI traces ChatGPT’s goblin obsession to a “Nerdy” personality training error that spread across its models.
A new study confirms that chatbot empathy backfires in customer service. Instead of calming frustrated customers, it triggers a negative response that makes the experience feel even worse.
Character.AI’s Books feature turns literature into interactive roleplay, but past safety concerns raise questions about how far AI companionship should go.
Google is expanding Personal Intelligence globally for Gemini users, connecting Gmail, Photos, YouTube, Maps and more to deliver smarter, personalized responses without extra prompting from you
Two announcements, one clear direction: Anthropic wants Claude embedded in how you work. Microsoft 365 connectors arrive on all plans, and computer use finally reaches Windows users this week.
This new AI approach teaches chatbots to focus on emotionally important words and link them to the right subject, helping them better understand nuanced messages and respond more appropriately.