Pennsylvania has sued Character.AI after investigators say a chatbot falsely claimed to be a licensed psychiatrist and offered medical guidance to users.
According to Pennsylvania’s filing, a Character.AI chatbot presented itself as a licensed psychiatrist during a state investigation, and also fabricated a serial number for its state medical license.
Character.AI’s Books feature turns literature into interactive roleplay, but past safety concerns raise questions about how far AI companionship should go.
The settlements are among the first tied to lawsuits accusing AI companies of harming users.